Privacy Policy

1. Who We Are

This website is operated by Keystone Demolition Limited, the data controller responsible for the personal information described in this policy.

Registered Address: 9 Corbets Tey Road Upminster England RM14 2AP

General Enquiries: info@keystonedemolition.com

Alternative Contact: oliversquibb@keystonedemolition.com

2. Information We Collect

When you contact us or submit an enquiry through our website, we may collect:

Your name and company name.

Email address and telephone number.

Project location and proposed start date.

Details of your demolition or construction requirements.

Any additional information you choose to provide.

Relevant technical information collected through your use of our website.

We only request information necessary to respond to enquiries, provide quotations and operate our business.

3. How We Use Your Information

We use the information collected to:

Respond to enquiries and quotation requests.

Discuss project requirements and prepare proposals.

Communicate with clients, suppliers and project contacts.

Manage existing and prospective business relationships.

Maintain necessary administrative and contractual records.

Maintain the functionality and security of our website.

Comply with applicable legal obligations.

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Depending on the circumstances, we rely on the following lawful bases:

Contractual necessity: Where processing is necessary to enter into or fulfil a contract with you.

Legitimate interests: To respond to business enquiries, prepare quotations, manage professional relationships and operate our business effectively.

Legal obligations: Where we must retain or disclose information to comply with applicable law.

Consent: Where we specifically request your permission for processing that requires it.

5. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to operate our business or deliver our services. These may include website hosting providers, email service providers, IT support providers, professional advisers and relevant project partners. We only share information where appropriate and in accordance with applicable data protection requirements. We may also disclose information where legally required.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. This includes responding to enquiries, preparing quotations, maintaining client records and meeting applicable legal, contractual and regulatory obligations. Retention periods are determined by the nature of the information, the purpose for which it is held and any applicable legal requirements. When personal information is no longer required, it will be securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access to personal information is limited to individuals who require it for legitimate business purposes.

8. International Data Transfers

Some of our technology or service providers may process personal information outside the United Kingdom. Where this occurs, we will ensure that appropriate safeguards are in place in accordance with applicable UK data protection legislation.

9. Cookies

Our website may use cookies and similar technologies to support its functionality, performance and security. Where non-essential cookies or tracking technologies are used, we will provide the information and consent controls required by applicable law.

10. Your Rights

Under UK data protection legislation, you may have the right to:

Request access to personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your information in certain circumstances.

Restrict or object to certain types of processing.

Request the transfer of your information where applicable.

Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exemptions. To exercise your rights, please contact info@keystonedemolition.com.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Keystone Demolition Limited

9 Corbets Tey Road Upminster England RM14 2AP

Email: info@keystonedemolition.com

Alternative: oliversquibb@keystonedemolition.com

12. Complaints

If you have concerns about how we handle your personal information, please contact us so we can investigate. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: https://ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business, website or legal obligations. The latest version will be available on this page, with the date of the most recent update displayed above.